An honest look at the review, the outcomes and the fees
Understand the review, the possible outcomes and how fees are discussed before deciding on your next step.
How a case moves from intake to resolution
Every case follows the same transparent path. You are in control at each stage and can stop at any time.
Free confidential intake
Submit the details you have through our case-review form. The initial review is free and carries no obligation.
Evidence assessment
We examine the records you provide — transaction hashes, addresses, dates and correspondence — to understand how the funds moved.
Honest viability assessment
We tell you whether recovery is realistic, what it would involve, and an estimated timeline. No engagement unless you choose to proceed.
Engagement & tracing
On agreed, written terms we trace assets on-chain and across platforms, building a documented evidence trail.
Reporting & next steps
Where appropriate, evidence may support a report to an exchange, bank or the relevant authorities.
Updates & resolution
The next steps and timing depend on the evidence and the organisations involved. Ask for updates and clarification as the case progresses.
What can actually happen
A trace can help clarify what happened, but it does not guarantee a return of funds. The evidence, jurisdiction and cooperation of third parties all affect what can happen next.
Full or partial recovery
Funds are traced to a recoverable point and returned through exchange or legal channels.
Identified and flagged
Assets are located and reported, but repatriation depends on third-party or legal processes that take time.
Traced but unrecoverable
Funds are followed on-chain but have moved beyond reach — for example cashed out or mixed beyond attribution.
Not viable
The available evidence does not support a recovery path. We tell you honestly and close the case at no further cost.
A transparent, milestone-based fee model
No vague promises and no large blanket upfront payments. Here is how engagement fees work.
Initial case review — free
Your first assessment costs nothing and carries no obligation. We only proceed if you choose to.
Milestone-based engagement
Any paid work is structured around clear milestones, with terms agreed in writing before we begin. You approve each stage.
No blanket upfront fees
We do not demand large upfront payments with vague promises. Be wary of anyone who does — it is a common secondary scam.
Success-based where appropriate
Where suitable, arrangements can be contingent on actual recovery and documented in advance. Recovery itself is never promised.
How fund tracing works
A blockchain trace is a way to follow recorded transfers, not a way to reverse them. Here is how a stronger picture of a case can be built.
Start with the transaction
A transaction ID, public wallet address, network and approximate date can help locate a transfer on a blockchain explorer.
Follow the movement
Public transaction records can reveal subsequent transfers between addresses. Investigators compare those records with the information you provide; an address alone does not necessarily identify its owner.
Document the findings
A clear timeline and supporting records can help when reporting to an exchange, bank or law enforcement. Any action or return of funds depends on the circumstances and the parties involved.
Keep the evidence intact
Save transaction IDs, public addresses, receipts and messages. Note dates and platforms, keep original files where possible, and redact any sensitive information before sharing copies.
See the case checklistRecognise a recovery scam
Be cautious of guaranteed returns, pressure to pay a release fee, or anyone asking for remote access. Verify the organisation independently and ask for written terms before agreeing to paid work. Never share seed phrases, private keys or passwords.
Read the security guidePreparing to submit a case?
See exactly which records help — and what never to share — in our case-review checklist.
Lost funds? Start with a free, confidential review.
No obligation and no judgement. We will review the information you provide and discuss potential next steps.
Request Case Review